Refund and Returns Policy
Effective Date: 31 May, 2025
We take great pride in the quality of our products. If you’re not fully satisfied, we offer a flexible return and refund policy.
Return Conditions
Returns must be initiated within 48 hours of receiving the order. ✅ (Updated from 7 days)
Items must be unused, undamaged, and returned in original packaging with tags intact.
An unboxing video is mandatory for all return and exchange requests. ✅ (New point added)
Customized or personalized items are non-returnable.
Return Process
Email your return request to returns@tarinibyankita.com with your order ID and reason.
Once approved, we will guide you on return pickup or shipping instructions.
On receipt and inspection, we’ll notify you of the approval or rejection of your return.
Refund Method
If approved, your refund will be processed to your original payment method within 5–7 business days.
For COD orders, refunds will be processed via UPI or bank transfer.
Exchange Policy
Exchange requests are subject to product availability.
Exchanges follow the same process as returns.
Damaged or Defective Items
If your item arrives damaged, contact us within 48 hours with photos of the product and packaging.
We aim to make your shopping experience delightful. For support, contact: support@tarinibyankita.com.